Chatbot development trends in 2020

Chatbot development trends in 2020 Featured Image Courtesy:   https://www.techaffinity.com Chatbots are a phenomenal breakthrough in the field of AI. The industry is all set to hit a trillion dollar mark by the end of 2024. It is also estimated that 47% of customer care calls will be handled by intelligent chatbots. Also, 40% of health-care Virtual assistants will be chatbots indeed. Simple user based queries can be handled by these chatbots or virtual assistants in a placid manner. Developers are also working around advanced predictive analytics facilitating more naturally flowing real-time conversations. Helping you unveil some of the top   Chatbot development trends for 2020: Develop chatbots that are more human-like Presently chatbots are unable to understand multilingual accents of people across the globe. The chatbots need to understand the right intent behind what the query of the customer is. Only then, will they be in a position to resolve customer grievances in an ef...